Privacy Policy

S.A.T. 9855 PRIMAFLOR, hereinafter the “Company”, may collect and process data from users of the website and other data subjects by means of:

  • Website forms.
  • Email.
  • Telephone contact.
  • Paper forms.
  • Post.
  • Public sources (newspapers and official gazettes, the media, etc.)

Data collected through these sources will be processed pursuant to the General Data Protection Regulation (EU) 2016/679, Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, and other current regulations on this matter.

In order to register the Company’s privacy policy, the following headings are stated:

Who is the data controller responsible for processing your data?

Name: S.A.T. 9855 PRIMAFLOR
Vat Code: V04256954
Address: C/ LA ESTACION 2, 04640 PULPÍ (ALMERIA) ESPAÑA
Phone: 950464011
Email: primaflor@primaflor.com

 

For what purpose do we process your personal data?

The company processes the data of data subjects in order to manage and streamline communications (contacting with users, responding to enquiries, promoting products, sending newsletters, managing the Company’s social media profiles, etc.) and to provide the requested services.

Any other data processing is related to the everyday business of the Company and its management, with the data being used for purposes such as internal administration, sales and financial management, human resource management, communications with data subjects and any other purpose derived from compliance with the Company’s corporate purpose and bylaws.

Based on the information provided, we may prepare a sales profile with the aim of enhancing your user experience and personalising the deals and messages which we believe will be in your interest. Automated decisions will not be made based on this profile.

If the reason for contacting the Company and sending personal information is related to a job application (sending a CV, etc.), the data provided will be processed to appraise the possible candidate’s suitability for job offers issues by the Company. If the data provided is of interest to the Company, a profile will be made and subsequently filed for human resource management purposes.

The possible processing of data resulting from the complaints system is addressed below.

 

What kinds of data do we process?

In addition to the different means of data collection and purposes of data processing mentioned above, we may also process the following kinds of data in our computer system, depending on the profile of the data subject (customer, supplier, employee):

  • Identification data, images and contact details
  • Identification codes or passwords
  • Postal or electronic addresses
  • Personal and professional characteristics
  • Academic and CV details
  • Economic, financial and insurance-related data
  • Economic and non-economic payroll data and other occupational data
  • Other data and information necessary or implicit in the development of the Company’s activity and services

 

For how long will we retain your data?

Personal data will be retained (i) for as long as the Company has dealings with you, either as a customer or as another type of data subject; (ii) unless you request its erasure; and (iii) whenever there is a legal provision or requirement for its retention.

When the data is no longer necessary for the purposes for which it was collected, it will be erased and its confidentiality will be ensured.

Data provided for job search purposes will be immediately erased if it is not of interest to the Company and your confidentiality will be ensured.

 

What is the lawful basis for processing your data?

The lawful basis for processing your data may be due to the execution of a commercial, trade, employment, etc. contract, to which you are party.

Another lawful basis for the processing of your data is the provision of informed consent in the event of other types of processing via means such as a website contact form, registration for activities carried out by the Company, participation in the company’s social media profiles, and any other processing which involves the collection of personal data, for which clear and informed consent from the data subject will be required.

 

Who will receive your personal data?

Your data will not be disclosed to any third parties, except for a) auxiliary services, authorised data processors or other third parties implicit in the correct provision of goods and services; b) competent public authorities in the exercise of their functions; c) categories of subsidiaries or companies belonging to the same corporation or business group as the data controller; and d) other legitimate data subjects and third parties provided for by law.

 

What are your rights when you provide us with your data and/or we process your data?

As a data subject, you may at any time ask us to exercise any of the following rights concerning data protection:

  • Access to your personal data to confirm whether or not data concerning you is being processed and to obtain further information about its processing.
  • Rectification or erasure of your personal data if, among other reasons, it is inaccurate or is no longer necessary for the purposes for which it was collected.
  • Restrict the processing of your personal data in certain circumstances, in which case it will only be retained for the purposes of exercising or defending legal claims, for the protection of the rights of a third person or for reasons of public interest.
  • Receive the personal data concerning you in a structured, commonly used and machine-readable format (data portability).
  • Object to the processing of your data in certain circumstances and for reasons related to your individual circumstances. The Company will cease to process your data, except on legitimate or overriding grounds or for the exercise or defence of possible claims.
  • Withdraw your consent, which may lead to the postponement or cancellation of the existing business or contractual relationship, if any. This is without prejudice to the processing carried out prior to the withdrawal of consent.

 

To exercise these rights, please send an email to primaflor@primaflor.com or a letter to C/ La Estación 2, 04640 Pulpí (Almería), Spain.

You may also contact the Spanish Data Protection Agency (www.agpd.es) to find out more about your rights or request the protection of your rights by the supervisory authority.

 

Data security

The Company has adopted the technical and organisational measures in its computer system to guarantee the appropriate level of confidentiality, integrity and availability of the information processed. Any service provided by third parties which involves the processing of personal data must also have sufficient measures and guarantees to meet the aforementioned security commitments.

However, as far as the legal system permits, we do not assume any liability for the damages which third parties may cause in our computer system. Any breach of security will be duly and immediately communicated to the competent authority and/or the national security forces and bodies.

 

Sending communications or information

Our policy about sending information by digital means (email, instant messaging, etc.) means that we will only send messages which we consider are of interest to users and data subjects, in relation to the Company’s functions and activity of the company, or which you have consented to receive.

If you do not wish to receive these messages, you may exercise the right of erasure and withdraw your consent to receiving these messages, in accordance with the provisions of Section III, Article 22 of Law 34/2002 on Information Society Services and Electronic Commerce.

Complaints channel

S.A.T. 9855 PRIMAFLOR has a complaints channel system which respects the privacy of users of the system.

The data provided by data subjects via this system will be processed on grounds of legitimate interest and compliance with the established legal obligations.

Said data may be processed to initiate the corresponding investigations and actions by the committee or persons in charge of the complaints system.

The data provided must be truthful, accurate, complete and current, so the data subject is obliged to communicate any variations.

Said data will be retained throughout the complaint management period and for any other legally established or foreseen period while liabilities may arise from this action.

In any event, the information will be processed confidentially and even anonymously when appropriate.

This information may only be disclosed to third parties or legally authorised entities when necessary for the appropriate management of the complaint (security forces and bodies, courts and tribunals, competent authorities, etc.).

The information may also be provided to external providers or managers of the complaints channel system in compliance with the relevant services entrusted to them. Likewise, said providers or managers will also maintain due secrecy and confidentiality in the case at hand. Currently, Marca Franca S.L. is the sole third party who may be sent information regarding complaints. Further information about this company and its privacy policy can be found here.

The data subject or user of the complaints system is recommended not to reveal the information exchanged or provided by the system with regard to references or user codes, passwords, or any other identifying data.

In any event, the data subject may withdraw their consent and exercise the data protection rights mentioned above in this document.

This privacy policy may be modified by legislative or jurisprudential amendments or developments, as well as by binding business decisions and strategies. It was reviewed in April 2020, so there may be variations until its next review.

 

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